Privacy Policy

Information We Collect

We collect information you provide directly, including:

• • Account registration data (name, email, date of birth, contact details)
• • Health information (medical history, lifestyle data, biometric measurements)
• • Payment and billing information
• • Communications you send us
• • Usage data collected automatically (IP address, device type, pages visited)

How We Use Your Information

We use your information to:

• • Provide telemedicine services and physician consultations
• • Develop personalized health protocols and treatment plans
• • Process payments and billing
• • Improve our services and platform
• • Comply with legal obligations and healthcare regulations
• • Send service updates and important notices

Sharing Your Information

We do not sell your personal or health information. We share information only as necessary with:

• • Licensed physicians within our network (to provide care)
• • FDA-regulated compounding pharmacies (to fulfill prescriptions)
• • Payment processors and insurance companies (as required)
• • Legal authorities (when required by law)

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience, remember preferences, and analyze usage patterns. You can control cookies through your browser settings. Note that disabling cookies may impact functionality.

Your Privacy Rights

Under New Jersey Law: You have the right to request access, correction, or deletion of your personal data. You may also request a list of third parties with whom we've shared your information.

HIPAA (Health Insurance Portability and Accountability Act): As a provider of telemedicine services, MaxLifeMD complies with HIPAA regulations protecting health information. You have the right to request your medical records, request amendments, and receive an accounting of disclosures.

To exercise these rights, contact us using the information below.

Data Security

We implement industry-standard security measures including encryption, secure data storage, access controls, and regular security audits to protect your information from unauthorized access, alteration, or disclosure. However, no system is completely secure, and we cannot guarantee absolute security.

Children's Privacy

MaxLifeMD services are not intended for individuals under 18 years of age. We do not knowingly collect information from minors. If we discover we've collected information from a minor, we will delete it promptly.

Changes to This Policy

We may update this privacy policy periodically. We will notify you of significant changes by email or by posting the updated policy on our website with a revised date.